Job Description
We're looking for a curious, data-driven analyst to join our customer experience practice. You'll turn raw data into clear insights that shape how our clients communicate, engage, and grow — working across our own datasets and theirs to drive real business impact.
Three Core Pillars
01
Data-driven value delivery
Using internal and client datasets to generate insights across business, communications & CX use cases.
02
Reporting & pipelines
Maintaining and building scalable reporting pipelines that surface the right information to the right stakeholders.
03
Analytics innovation
Conceptualising, developing, and deploying new data and analytics capabilities that move the practice forward.
What You'll Do
Analyse first-party and client datasets to identify trends, anomalies, and growth opportunities
Build and maintain automated reporting pipelines and dashboards for ongoing client and internal needs
Translate complex data into clear...
Three Core Pillars
01
Data-driven value delivery
Using internal and client datasets to generate insights across business, communications & CX use cases.
02
Reporting & pipelines
Maintaining and building scalable reporting pipelines that surface the right information to the right stakeholders.
03
Analytics innovation
Conceptualising, developing, and deploying new data and analytics capabilities that move the practice forward.
What You'll Do
Analyse first-party and client datasets to identify trends, anomalies, and growth opportunities
Build and maintain automated reporting pipelines and dashboards for ongoing client and internal needs
Translate complex data into clear...
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