L3 IT Support Technician

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talentfor IT companies, with a strong focus on Managed Service Providers (MSPs), Tax& Accounting, and other industries. To continue delivering exceptionalresults, we’re looking for passionate individuals ready to make an impact andthrive in a team built on trust, integrity, and excellence. Join us as we drivecontinuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

SUMMARY

We’re hiring an IT Support Technician (Level 3) to take ownership of Help Desk operations in a fast-paced MSP environment. This role is focused on solving issues efficiently, managing multiple tickets, and delivering a strong client experience. You’ll work across multiple client environments, handling issues end-to-end while maintaining clear communicatio...