Job Description

Job Description

As a Lead Agent – Ocean Export, you will support the Supervisor and Manager in running daily operations, ensuring the smooth and timely movement of freight while delivering excellent customer service.

You will also play a key role in guiding the team, driving efficiency, and maintaining strong relationships with customers.

Operations

  • Ensure smooth and timely processing of ocean export shipments
  • Prepare and verify export documentation
  • Manage accurate data entry, billing, and job costing
  • Coordinate shipments with customers and meet service expectations
  • Monitor shipments to ensure customer satisfaction
  • Follow customer SOPs and company procedures
  • Identify opportunities to improve processes and efficiency

    • Team & Performance

  • Support workload distribution within the team
  • Monitor workboards and ensure KPIs are met
  • Guide and mentor team members

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    Job Details

    Location
    Cairo, Cairo Governorate, Egypt
    Job Type
    Full-time
    Category
    Sales Representatives, Wholesale and Manufacturing
    Posted Date
    June 08, 2026
    Deadline
    July 18, 2026