Job Description

Role Objective – PL Lead Convertor 

To support Personal Loan conversions by acting as a reliable bridge between backend system and frontline calling teams, ensuring accurate MIS hygiene, timely sharing of journey and calling files, and providing continuous clarifications on lead status, journey stages, and process queries to enable smooth execution and higher conversion rates.

Key Roles & Responsibilities -

  • Analyse Insta PL data and share calling?ready journey files with the sales calling team at two?hour intervals to enable timely customer follow?ups and conversions.
  • Prepare and analyse PFC Journey data and share it three times a day with the calling team to support prioritization of leads and improve conversion efficiency.
  • Prepare, validate, and circulate ML application data dumps three times daily, ensuring the sales calling team has updated and actionable lead information.
  • Prepare and share the daily PL disbu...

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