Job Description

Cascade Headway Pvt. Ltd. is seeking a smart and active Lead Manager to handle incoming leads and manage first-level communication with clients. The candidate should have good communication skills and the ability to interact professionally with customers in multiple languages.


Requirements

  • Minimum 1 year and maximum 2 years of experience in lead handling, customer support, telecalling, or sales coordination. 
  • Fluency in English and Malayalam is mandatory.
  • Knowledge of Hindi and Tamil will be an added advantage. 
  • Good communication and interpersonal skills.
  • Ability to respond to leads quickly and professionally.
  • Basic computer and CRM knowledge preferred.
  • Strong follow-up and coordination skills. 


Responsibilities: 

  • Handle incoming leads and client inquiries.
  • Comm...

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