Lead Experience Designer

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or Singapore PR.

Job responsibilities

• You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services.
• Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems.
• You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level.
• Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates.
• Set up inspiring design hypotheses for delivery teams th...