Live Agent Coordinator

Position: Live Agent Coordinator

Naplesjetcenter is seeking a highly motivated and organized individual to join our team as a Live Agent Coordinator. This is a full-time position with the opportunity for growth within our company.

Responsibilities:

- Serve as the first point of contact for clients and customers, providing exceptional customer service and support

- Coordinate and schedule incoming and outgoing flights, ensuring timely and efficient service

- Manage and maintain flight schedules and reservations

- Communicate with pilots, ground crew, and other team members to ensure smooth operations

- Handle and resolve any customer complaints or issues in a professional and timely manner

- Assist with administrative tasks such as data entry, filing, and record keeping

- Collaborate with other departments to ensure excellent service delivery

- Stay up-to-date with industry regulations and requirements

- Oth...