Manager Operations Centre

Job Description

• Join our high performing, and expanding Managed Services Team
• Employer of Choice winner for 10 years in a row
• Permanent opportunity

Are you an experienced IT Managed Services leader who thrives in a fast‑paced, 24×7 operational environment? This is a rare opportunity to take ownership of event, incident and service operations, driving continuous improvement, and partnering closely with engineering and service leadership to enhance service quality and operational efficiency.

This role would suit someone who:

• Brings strong experience in IT Managed Services operations, with deep knowledge of ITIL, incident and event management in enterprise environments
• Is a people‑focused leader who enjoys coaching teams, driving performance, and building a positive, inclusive culture ...