Manager

Job Title: Deputy Manager – Admissions Call Center Location: Chandigarh University, Chandigarh Department: Admissions / Inside Sales Role Overview Chandigarh University is seeking a results-driven and strategic Manager – Admissions Call Center to lead large-scale inside sales operations. The role is accountable for driving admission revenue, optimizing lead conversion, and ensuring high-performance team execution within a fast-paced, target-oriented environment. The incumbent will manage a team of 50–80 Admission Counselors , supported by Team Leaders , and will be responsible for achieving aggressive enrollment targets through structured sales processes and operational excellence. Key Responsibilities 1. Revenue & Sales Performance Management Own and deliver monthly, quarterly, and annual admission revenue targets Track and improve key sales metrics such as conversion ratios, revenue per counselor, and funnel efficiency Implement robust daily/weekly performance tracking systems Drive ...