Membership Coordinator

Membership Coordinator

Location: Washington, DC (Hybrid)

Assignment Type: Temporary

About the Role

Our nonprofit client is seeking a Membership Coordinator to provide temporary support to their membership and renewal team. The ideal candidate is organized, service‑oriented, and comfortable balancing multiple priorities in a mission‑driven environment.

Key Responsibilities

• Drive high volume member retention by proactively engaging clients ahead of subscription expirations, guiding them through renewal options and ensuring a smooth continuation of service
• Serve as a primary point of contact for member inquiries via email and phone, ensuring timely and professional responses
• Support membership lifecycle activities, including onboarding, renewals, and updates
• Manage and maintain the membership database,...