Merchant Integration & Success Manager

Merchant Integration & Success Manager

We are a leading fintech company providing payment solutions to merchants and integration partners. We are looking for a professional with 5+ years of experience in PSPs, fintech, or payment operations to join our team as a Merchant Integration & Success Manager . In this role, you will act as the primary liaison between merchants, integration partners, and internal teams, ensuring seamless platform integration, optimal transaction performance, and exceptional merchant support.

Duties and Responsibilities

• Serve as the main internal point of contact for merchants, guiding team members and ensuring clear communication.
• Build a deep understanding of merchant business models to proactively identify optimization opportunities and improve conversion rates.
• Conduct regular integration reviews, provide performance insights, and develop strategic account plans.
• Manage and resolve ...