Mid Market Account Manager

Overview

Mid Market Account Manager overseeing the relationships of Maxis with its Small Medium Enterprise (SME) clients in Sarawak, responsible for obtaining and maintaining long‑term key customers.

Responsibilities

• Develop and formulate strategic and tactical plans in a larger market portfolio.
• Ensure KPI and goals of the assigned accounts in the portfolio are met.
• Build market position in the assigned account by identifying potential business deals and closing relationships with existing and new customers.
• Develop and formulate a retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Protect the organization’s value by keeping company information and tender confidential.
• Grow account depth and breadth to ensure accou...