Job Description

The Red Hat services team is looking for an experienced Software Engineer to join us as a Red Hat Middleware Technical Account Manager. In this role, you will provide adoption guidance, implementation of good practices and supportable insights to customers for the Red Hat Middleware solutions portfolio.

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What You Will Do

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  • Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.
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  • Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.
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  • Attain Trusted Advisor status with both key business and technical decision makers.
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  • Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.
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  • In support of the Customer Success Strat...

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