Job Description

Position Description

Multilingual Service Desk Analyst

Languages

  • Dutch
  • French
  • Estonian
  • German
  • Finnish
  • Japanese
  • Mandarin
  • Latvian
  • Lithuanian
  • Norwegian
  • Portuguese
  • Swedish

Want to expand your experience in one of the world's largest IT and business consulting services firms?

Your future duties and responsibilities

  • Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
  • Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
  • To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the...

Apply for this Position

Ready to join CGI? Click the button below to submit your application.

Submit Application