Job Description
ESSENTIAL JOB FUNCTIONS:
+ Mandatory Process Validations
+ E2001 / CCT test panel preparations at CAT and CAT subsidiaries every 6 months.
+ Requires 1–2 days per customer, translating to ~100 man‑days annually for ~50 customer lines.
+ Complaint Handling & Troubleshooting
+ High‑severity issues often extend beyond one week.
+ Certain critical cases require round‑the‑clock monitoring across shifts.
+ Example: CAT BCP MG Black popping/blister and inter‑coat adhesion failures, where continuous deputation of both technicians helped retain business that was under immediate threat.
+ Business Protection Against Competition
+ Increased competitive pressure from Axalta, following approval of their locally manufactured products.
+ Axalta offers cost and performance advantages and has deployed dedicated representatives at CAT and CAT subsidiaries, heightening replacement risk
+ P...
+ Mandatory Process Validations
+ E2001 / CCT test panel preparations at CAT and CAT subsidiaries every 6 months.
+ Requires 1–2 days per customer, translating to ~100 man‑days annually for ~50 customer lines.
+ Complaint Handling & Troubleshooting
+ High‑severity issues often extend beyond one week.
+ Certain critical cases require round‑the‑clock monitoring across shifts.
+ Example: CAT BCP MG Black popping/blister and inter‑coat adhesion failures, where continuous deputation of both technicians helped retain business that was under immediate threat.
+ Business Protection Against Competition
+ Increased competitive pressure from Axalta, following approval of their locally manufactured products.
+ Axalta offers cost and performance advantages and has deployed dedicated representatives at CAT and CAT subsidiaries, heightening replacement risk
+ P...
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