Online Customer Service Representative

On-site - Rizal Fresh Graduate/Student Bachelor Full-time

Job Description

Birthday Leave, Compassionate Leave

Work-Life Balance

Flexible Hours

Description

• Act as the first point of contact for customers seeking assistance online.
• Utilize chat, email, and social media platforms to respond to customer inquiries.
• Provide accurate information on products and services while addressing customer concerns.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to elevate complex issues effectively.

Requirements

• Job Title: Online Customer Service Representative
• Job Function: Customer Service & Support
• Responsibilities and Duties: Ability to manage multiple customer inquiries simultaneously.
• Qualities and Traits: Excellent communication skills with a kn...