Onsite Video Support Technician

Onsite Video Support Technician page is loaded## Onsite Video Support Technicianlocations: Sao Luis, Maranhão, Braziltime type: Full timeposted on: Posted Todayjob requisition id: Onsite Video Support Technician**Description -**This role is an on-site client in São Luís, MA, Brazil.**Job Summary**This role is part of a team that is responsible for supporting the customer’s video conferencing environment. This includes providing technical support and troubleshooting for customer video conferencing issues, tracking and resolving incidents, providing MACD support (including installing, updating, and configuring video conferencing equipment), maintaining a support knowledgebase and technical checklist of local rooms, guiding customers in the use of video conferencing equipment and software, monitoring meetings, supporting board room meetings, providing user training, and escalating to other teams and other vendors. This is a customer-facing position, and the successful candidat...