Job Description
Join OPENLANE as a Claims Operations Manager, focusing on quality assurance and operational advancements. Shape outcomes through effective people management and strategic oversight.
As a key player in OPENLANE, you will contribute over five years of claims management experience, including three years in leading teams. Your role will encompass developing quality assurance measures and continuous improvement strategies in the claims lifecycle. Drive accountability and enhance customer satisfaction through effective operational strategies.
Key Responsibilities:
• Manage daily claims operations and quality standards
• Develop and implement quality assurance routines
• Lead team performance management and goal setting
• Collaborate for consistency in outcomes across departments
• Innovate and support system enhancements and changes
Requirements:
• 5+ years in claims management or auction operations
• 3+ years i...
As a key player in OPENLANE, you will contribute over five years of claims management experience, including three years in leading teams. Your role will encompass developing quality assurance measures and continuous improvement strategies in the claims lifecycle. Drive accountability and enhance customer satisfaction through effective operational strategies.
Key Responsibilities:
• Manage daily claims operations and quality standards
• Develop and implement quality assurance routines
• Lead team performance management and goal setting
• Collaborate for consistency in outcomes across departments
• Innovate and support system enhancements and changes
Requirements:
• 5+ years in claims management or auction operations
• 3+ years i...
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