Job Description

Vehicle & Hardware Support

  • Diagnose hardware‑linked failures in connected vehicles:
    TCU resets, signal loss, OTA download/flash failures, CAN/OBD anomalies, power and cellular issues.
  • Analyze OBD logs, UART logs, TCU dumps , and telematics traces; prepare pre‑RCA data packs with VIN and scenario traceability.
  • Validate issues on bench setups (HIL/SIL where applicable) and document clear reproducibility steps.
  • Support OTA trials and regression checks for hardware‑dependent features; verify preconditions and rollback safety.
  • Maintain diagnostic toolkits, triage checklists, and versioned playbooks ; close feedback loops with field teams.

    • App & Cloud Support

  • Investigate issues related to customer and dealer mobile applications : login, pairing, feature activation, notifications, and telematics data sync.
  • Analyze app–cloud...

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