Operational Technology Engineer (Tier 1)

About the job

Operational Technology Engineer (Tier 1)

Company: Marinus Services ULC | Full-Time Position | Halifax, Nova Scotia

Based in Halifax, Nova Scotia, Marinus Services ULC navigates the complexities of global trade with precision, offering top-tier technical support services in North America.

Role Description

This is a full-time on-site role for a Level 1 Technician at Marinus Services ULC. In this role, you will handle initial support calls, addressing common user issues to minimize downtime. Using your listening and problem-solving skills, you’ll perform basic troubleshooting, resolve routine issues, and expedite escalation of complex problems. Additionally, you will provide user training for software installations and peripheral configurations. Your work will ensure smooth operations, enhance user experience, and support business continuity.

Qualifications

• 1-2 years of technical support experience...