Operations & Admin Coordinator

We’re hiring: Operations & Admin Coordinator — Blackbook Property

Cape Town | Full-time | On-site + field

Blackbook Property is a new luxury short-term rental agency managing premium homes across the Atlantic Seaboard and Cape Town CBD. Our tagline is Forever Yours — and we mean it for our owners, our guests, and our team.

What you’ll do

• Coordinate check‑ins, check‑outs, and guest communication across Airbnb, Booking.com, Vrbo, and our direct channel
• Manage cleaning teams, linen service, and maintenance suppliers — scheduling, quality checks, invoicing
• Handle guest queries via WhatsApp, email, and phone with a calm, professional tone
• Oversee property readiness before every arrival — no detail missed
• Support owner reporting, monthly statements, and portfolio admin
• Keep our property management system (Hospitable) updated and accurate
• Manage damage deposits, guest screening, and incid...