Job Description
Join TotalComm as the Operations General Manager, crafting a culture of accountability while enhancing sales and customer experience across teams. This key leadership role empowers diverse teams to achieve excellence.
In this newly established role, you’ll report to ownership and focus on the performance of the Sales, Customer Care, and Support teams. Your expertise in operational discipline and people leadership will guide teams toward sustainable growth, ensuring they are well-aligned and effectively managed.
Key Responsibilities:
• Serve as the primary leader for Sales and Support teams
• Cultivate a collaborative, high-performance culture
• Ensure smooth and efficient daily operations
• Oversee service delivery and customer care metrics
• Drive process improvements for operational efficiency
Requirements:
• 5+ years leadership experience in operations or management
• Proven track record leading sales and customer service teams
• Excellent organizati...
In this newly established role, you’ll report to ownership and focus on the performance of the Sales, Customer Care, and Support teams. Your expertise in operational discipline and people leadership will guide teams toward sustainable growth, ensuring they are well-aligned and effectively managed.
Key Responsibilities:
• Serve as the primary leader for Sales and Support teams
• Cultivate a collaborative, high-performance culture
• Ensure smooth and efficient daily operations
• Oversee service delivery and customer care metrics
• Drive process improvements for operational efficiency
Requirements:
• 5+ years leadership experience in operations or management
• Proven track record leading sales and customer service teams
• Excellent organizati...
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