Operations Manager

Preferred Experience Range  Minimum 10+ years in Managing Collection Contact Centre

specifically experienced in working within the Order to cash

Environment

 Has performed Delivery Manager role in Contact Centre in B2B

Collections Operations with minimum of 2 yrs as an operations

Manager in that role.

 Should have managed at least a span of 50 to 75 Associates in a

Collection Contact Centre

 Experienced in managing large corporations Collection Portfolios in

preferably in Manufacturing, Retail and Utilities and Infrastructure

Domain

Location Pampanga – Philippines

Shift Timings Mon to Sun, 24x7 – 5 Days working (or as per the applicable TCS

policy)

Rotational Shifts and Week offs. Should be open to work on any shifts

(Night Shifts) as per business and client requirements. Work as per

TCS working policy.

100% WORK FROM OFFICE ONLY

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