Operations Manager (Institutional Catering - Pantry Services)

Role Overview

The Operations Manager is responsible for overseeing and managing day-to-day institutional catering operations across client pantry sites. This role ensures seamless service delivery, maintains high standards of food quality, hygiene, and client satisfaction, and optimizes operational efficiency across all assigned locations.

Key Responsibilities

1. Operations Management

• Oversee daily pantry and catering operations across multiple client sites.
• Ensure consistent service standards, food quality, and presentation.
• Implement and enforce standard operating procedures (SOPs).
• Monitor inventory levels, ordering processes, and stock control to minimize wastage.

2. Client Relationship Management

• Serve as the primary point of contact for clients regarding pantry and catering services.
• Build strong relationships with client stakehol...