Operations Manager - Moving and Storage

We’re seeking an experienced Operations Manager based in Dubai to lead the moving and storage operations for a dynamic moving and relocation company. This role oversees day‑to‑day logistics, ensures client satisfaction, and drives operational excellence in the Moving/relocation industry in the UAE.

Key Responsibilities

• Oversee and coordinate all moving and storage operations (residential, commercial, international) in Dubai and the wider UAE region
• Manage and optimise the end‑to‑end relocation workflow: packing, loading, transport, unloading, storage, and delivery
• Ensure compliance with UAE moving regulations, all logistics, health & safety, customs (for international moves) and storage standards
• Lead, mentor and develop the operations team including movers, warehouse staff, drivers and supervisors
• Monitor and improve KPIs such as onetime delivery, damage rates, storage utilisation, cost per move, customer satisfacti...