Operations Manager

We’re Hiring: Operations Manager – BPO

At Tech Mahindra Philippines, we are dedicated to fostering growth and well‑being. This role offers opportunities to build a meaningful career in our Cebu or Manila hubs while contributing to global customer success.

Why You’ll Love It Here

• Growth with clear promotions and career paths.
• Effective learning through targeted training.
• A supportive workplace that values inclusivity.
• Health coverage and benefits.
• Rewards for referrals.
• Opportunity to contribute to organizational planning and strategy.
• Performance management for Associates, Team Leads, and Associates to meet SLAs and KPIs.
• Leading multiple programs or LOBs with Profit & Loss accountability.
• Act as site point of contact and oversee business continuity.
• Improve support function efficiency via cross‑team improvements.
• Manage quality of deliverables and...