Operations Manager

Preferred Experience Range  Minimum 10+ years in Managing Collection Contact Centre

specifically experienced in working within the Order to cash

Environment

 Has performed Delivery Manager role in Contact Centre in B2B

Collections Operations with minimum of 2 yrs as an operations

Manager in that role.

 Should have managed at least a span of 50 to 75 Associates in a

Collection Contact Centre

 Experienced in managing large corporations Collection Portfolios in

preferably in Manufacturing, Retail and Utilities and Infrastructure

Domain

Location Pampanga – Philippines

Shift Timings  Mon to Sun, 24x7 – 5 Days working (or as per the applicable TCS

policy)

 Rotational Shifts and Week offs. Should be open to work on any shifts

(Night Shifts) as per business and client requirements. Work as per

TCS working policy.

 100% WORK FROM OFFICE ONLY