Operations Quality & Training Coach

TELUS Digital is looking for an Operations Trainer Quality Analyst in Huelva, Spain. You will play a critical role in enhancing agent performance and customer experience by connecting training, quality assurance, and operational insights.

The role involves delivering training sessions, evaluating agent performance, and collaborating with operations leaders to meet quality standards. Ideal candidates should have experience in training delivery and strong analytical skills. A commitment to personal development and continuous improvement is essential.