Job Description

Operations Representative

Cargomatic is seeking an Operations Representative to join our team. You will collaborate with teams across the

Cargomatic network to ensure all shipment operations are running smoothly. The ideal candidate will demonstrate

exceptional skills in time management, organization, attention to detail, communication, and customer service. The right candidate will be comfortable in an all hands on deck team environment, is a creative and analytical problem solver, and can thrive in a fast-paced, growth culture. 

 

Job Duties

  • Engage with our customers daily as the main point of contact for our company, providing timely responses and owning all communication through email, phone, and reporting
  • Perform day-to-day operations for customers along with other duties as assigned
  • Collaborate cross functionally with internal stakeholders (Sales, Account Management, Capacity) to enhance customer experience and ensure metrics are m...

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