Job Description

Responsibilities

  • Operations Management: Oversee daily laundry processes and ensure smooth, timely workflow.
  • Team Leadership: Supervise, train, and monitor staff performance.
  • Quality Control: Maintain service quality and resolve customer concerns.
  • Inventory Management: Monitor supplies and control usage and costs.
  • Equipment Maintenance: Ensure proper use and upkeep of machines.
  • Health & Safety: Enforce sanitation and safety standards.
  • Cost Efficiency: Reduce waste and improve operational efficiency.
  • Reporting: Prepare regular operational and performance reports.
  • Customer Service: Ensure timely delivery and customer satisfaction.

Qualifications

  • Bachelor’s degree in Business Administration, Hospitality Management, or related field (preferred)
  • 3–5 years minimum in laundry operations or a related field (hotel, hospital laundry, industrial laundry)

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