Job Description

Elevate your career with Xylem as an Operations Support Associate in Sudbury. This onsite role focuses on resolving customer issues, managing documentation, and supporting branch operations efficiently.

Xylem, a Fortune 500 leader in water solutions, is hiring a full-time Operations Support Associate. This critical position involves handling customer contracts, billing, invoicing, and administrative challenges promptly. A collaborative mindset is key as you’ll work with both internal and external customers while ensuring proper documentation and order processes.

Key Responsibilities:
• Resolve non-routine customer order issues effectively
• Document tasks into structured process flows
• Develop training materials for customer interaction
• Generate purchase orders and maintain inventory
• Submit invoices through vendor portals accurately

Requirements:
• High school diploma or 2+ years relevant work experience

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