Ops Lead

Role Summary

The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast‑paced, multi‑site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.

Key Responsibilities

• Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use
• Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded
• Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime
• Recruit, onboard, train, and manage technicians and operational staff across locations
• Provide leadership, coaching, and performance management to ensure hi...