Order Management Internship

About the role

We are looking for an Order and Delivery Management Intern to join our Customer Order Team in Madrid. Your main responsibilities will include accepting and validating sales orders, checking availability, preparing delivery proposals, managing order status, and reporting.

What you’ll do

• Accept and validate sales orders by checking references and validating relevant info.
• Check availability of order and prepare delivery proposal.
• Select proposed alternatives and update order status.
• Screen complex orders for technical content and commercial correctness.
• Manage specials, combined shipment, missing or dead‑on‑arrival cases.
• Handle sales orders up to delivery to forwarding.
• Produce monthly reporting of order receipts, deliveries, sales and stock levels.
• Use proactive problem‑solving skills to identify root cause issues and create real solutions.

Your qualification...