OSS Operation support

MIS Specialist OSS

Job Description (JD)

Education and Experience Required:

• 8 to 10 years of professional experience in telecom/IT operations.

• Bachelor of Science or equivalent degree in Computer Science, Electronics, Telecommunications, or related field.

L2: TeMIP

• Working knowledge of TeMIP for fault and event management.

• Basics of Linux: command-line proficiency, system navigation, basic scripting (shell/awk/sed).

• Strong understanding of telecom OSS and alarm flow from EMS (Element Management System) to NMS.

• Ability to perform routine system health checks, including TeMIP process and service monitoring.

• Capable of conducting first-level analysis on faults/incidents reported.

• Handling P2/P3/P4 customer incidents, adhering to defined SLAs.

L2: UCA

• Hands-on with UCA platform for alarm correlation and fault data aggregation.

• Ability to start/sto...