Job Description
Overview
¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.
MCI seeks Outbound Sales Representatives to support a variety of projects for well-known brands. The role involves connecting with prospective customers, promoting and upselling products and services, and delivering exceptional customer experiences in a fast‑paced, performance‑driven environment.
Responsibilities
Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process orders accurately
Research and resolve customer issues, coordinating with other departments as needed
Follow scripts, policies, and procedures to ensure consistency and compliance
Maintain accurate records and safeguard customer information
¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.
MCI seeks Outbound Sales Representatives to support a variety of projects for well-known brands. The role involves connecting with prospective customers, promoting and upselling products and services, and delivering exceptional customer experiences in a fast‑paced, performance‑driven environment.
Responsibilities
Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process orders accurately
Research and resolve customer issues, coordinating with other departments as needed
Follow scripts, policies, and procedures to ensure consistency and compliance
Maintain accurate records and safeguard customer information
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