Job Description
Become an integral part of the iSoftStone, Inc. team in Montreal, Canada, as a Part-Time Associate IT Support Engineer. In this hybrid role, you’ll provide essential IT support and ensure connectivity across multiple locations.
You will work part-time (20 hours weekly), supporting Montreal staff directly and providing remote assistance to the Toronto team. Key responsibilities include troubleshooting network infrastructure, managing server environments, and supporting Office 365/Gmail tools. With a focus on ensuring a seamless operational experience, this role demands a solid IT background and customer service skills.
Key Responsibilities:
• Maintain and troubleshoot IT and network infrastructure
• Provide Level 1/Level 2 technical support via remote and on-site
• Manage employee onboarding/offboarding processes
• Oversee IT asset inventory and procurement
• Enforce basic IT security policies and disaster recovery
Requirements:
• 2-3 years of IT support exper...
You will work part-time (20 hours weekly), supporting Montreal staff directly and providing remote assistance to the Toronto team. Key responsibilities include troubleshooting network infrastructure, managing server environments, and supporting Office 365/Gmail tools. With a focus on ensuring a seamless operational experience, this role demands a solid IT background and customer service skills.
Key Responsibilities:
• Maintain and troubleshoot IT and network infrastructure
• Provide Level 1/Level 2 technical support via remote and on-site
• Manage employee onboarding/offboarding processes
• Oversee IT asset inventory and procurement
• Enforce basic IT security policies and disaster recovery
Requirements:
• 2-3 years of IT support exper...
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