Patient Access Representative

Duration: + Months contract

Job Description:

Location: W. rd. Street, Los Angeles, CA

Float Location: Hillhurst Ave, Los Feliz, CA (rare)

Schedule: hours between :-:


Responsibilities:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains polices, procedures, or services to patients

• Sanitize workspace using provided supplies and following department guidelines


Experience: