Pensions Administrator

Role purpose 
The Pension Administrator will be responsible for providing quality administration and customer service to internal and external stakeholders within the agreed timeframes as set out in the LINK Standards of Service agreement.
The administrator contributes to the achievement of the team’s objectives and participates in the continuous improvement process.
A customer centric focus will be required to achieve premium customer service through accurate and timely quality review of work items.
There will also be a requirement to provide processing assistance to the operational areas as required.

Key Accountabilities and main responsibilities

Strategic Focus 

• Provide superior service to Funds, members and other stakeholders meeting service and quality standards.
• Take action on all work-related matters with minimal escalation to your Team Leader/Manager.
• Complete assigne...