Pi System Support Specialist

Overview

As a PI System Support Specialist, you will be part of a growing ISG team supporting clients across multiple industries. This role is ideal for someone with strong technical expertise in PI System architecture and tools, who enjoys solving real‑time data challenges and guiding customers to maximize the value of their PI infrastructure. You’ll help implement a robust support model and contribute to continuous improvement initiatives.

Responsibilities

• Analyze, propose, and implement solutions to client challenges in real‑time data environments.
• Provide PI System guidelines and best practices to ensure optimal performance.
• Implement and manage managed services solutions across the customer portfolio.
• Optimize PI System performance and monitor system health.
• Support colleagues with day‑to‑day operations and troubleshoot escalated issues.
• Align with customers on initiatives and improvements.
• D...