Platform Change Director

The Platform Change Director has primary responsibility for the management of FNZ’s delivery to Clients. They are responsible for the overall satisfaction of the Client, for supporting the Change and development of the Client platforms, and maximising the financial outcomes delivered by the Client platform supporting the Client Relationship owner terms of enhancement fees.

This means ensuring FNZ’s platform services are successfully provided to Clients by:

• Ensuring the quality of FNZ’s delivery to Clients is of a consistently high standard (project delivery).
• Support the Service Delivery Manager to ensure that there is high quality delivery of FNZ’s services to Clients.
• Be responsible for delivering the revenue target for existing Clients (for enhancement fees.
• Delivering technology and business change programmes in accordance with contractually agreed milestones, budgeted costs and FNZ’s Group quality standards.
• The t...