Process Analyst

About The Role

Join A&G's C&A Design and Delivery team as a Process Analyst in this 12-months maternity cover opportunity with genuine potential to transition into a permanent role or alternative internal position for the right candidate. This is your chance to gain hands-on experience in a high-performing team while building valuable skills in process analysis, improvement, and change delivery.

As a Process Analyst, you'll play a vital role in mapping business processes and customer journeys across motor, home, and other claims operations. You'll work closely with stakeholders at all levels to gather insights, create clear process documentation, and identify opportunities for improvement that drive real business outcomes.

What you'll do:

• Map and document processes: Create accurate business process maps using BPMN standards that bring clarity to complex claims operations
• Drive improve...