Job Description

Purpose:

To deliver end-to-end process transformation through process discovery, optimization, and continuous improvement initiatives, enabling Lean and Automation driven enhancements.


Key Responsibilities

1.Lead/Facilitate implementation of Global Programs / Initiatives

  • Execute efficiency and transformation initiatives defined at the global level within the GBS Philippines organization.
  • Ensure alignment with GBS PH Transformation Head for all local strategies with global objectives and priorities.
  • Monitor and control the effective implementation of these initiatives, ensuring they deliver the expected outcomes


2.Operational Excellence and Continuous Improvement

  • Identify and analyze new opportunities for efficiency improvements in collaboration with Service Delivery teams.
  • Develop and im...

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