Job Description
**Position Purpose:**
A Process Engineering Manager is responsible for leading cross-functional projects to design, optimize, and reengineer efficient, effective, and repeatable processes within Home Services in support of business strategies, with AI enablement and scalability in mind. They plan, align, and lead their teams and key business partners to drive progress on strategic initiatives and operational improvements. The manager develops annual and quarterly roadmaps in collaboration with partners, ensuring disciplined execution against key deliverables. They lead their teams to solve complex problems using the IDOV process while leveraging Agile ways of working to drive productivity, throughput, and improved associate and customer experiences.
**Key Responsibilities:**
+ 10% Agile Ways of Working - Lead the team through Agile ways of working, including sprint planning, story sign-off, and demos
+ 20% Analytics - Guide the team to utilize analytics to...
A Process Engineering Manager is responsible for leading cross-functional projects to design, optimize, and reengineer efficient, effective, and repeatable processes within Home Services in support of business strategies, with AI enablement and scalability in mind. They plan, align, and lead their teams and key business partners to drive progress on strategic initiatives and operational improvements. The manager develops annual and quarterly roadmaps in collaboration with partners, ensuring disciplined execution against key deliverables. They lead their teams to solve complex problems using the IDOV process while leveraging Agile ways of working to drive productivity, throughput, and improved associate and customer experiences.
**Key Responsibilities:**
+ 10% Agile Ways of Working - Lead the team through Agile ways of working, including sprint planning, story sign-off, and demos
+ 20% Analytics - Guide the team to utilize analytics to...
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