Job Description
The role is responsible for delivering data services, either Data Quality Analytics (DQA) or Data Guaranteed (DG), as per agreed scope and service level with customer
Complete timely, weekly & monthly DQA related reports so that customers can attain supply chain information more conveniently and efficiently
Support in closing the gap of missing events or milestones for DG customers.
Regularly abstracts related shipment data from system to check missing or inaccurate information.
Clarifies and follows up with concerned parties on root cause of data discrepancies.
Reconciles internally as well as externally when any issue is found.
Reviews contract / agreement and works with Logistics Analyst (LA) to renew if they are about to expire.
Provides proactive monitoring of customer-facing data.
Validates accuracy and timeliness of EDI events as requested by the customer
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