Program Manager - E-Commerce Fulfillment Strategy and Operations - Dubai UAE

Program Manager - E-Commerce Fulfillment Strategy and Operations - Dubai UAE

Program Manager - E-Commerce Fulfillment Strategy and Operations role in Dubai UAE focuses on driving growth, improving delivery speed, and enhancing customer and seller experience within Amazon's third‑party external fulfillment network across the MENA region.

Key Responsibilities

• Develop and execute programs to improve customer experience and seller performance across fulfillment channels
• Collaborate with cross‑functional teams to identify operational gaps and implement scalable solutions
• Analyze data, trends, and performance metrics to drive continuous improvement initiatives
• Define business and technical requirements to support process optimization
• Lead strategy and operations for delivery speed improvement programs
• Monitor program performance and report outcomes to leadership teams
• Drive innovation by adopting best p...