Job Description

Program Support Assistant

To support the day-to-day operations and assist in ensuring compliance with program requirements.

Essential Functions:

  • Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional reports as requested; performs input to SHARP (PeerPlace).
  • Maintains up-to-date, easily accessible records of the contact information of volunteers, sites, and referral sources; maintains mailing lists/labels for counselors, sites, and community partners.
  • Provides administrative support to the volunteer program, including scheduling, communications, and data entry.
  • Responds to volunteer inquiries via email, phone, and in-person in a timely and professional manner.
  • Supports and assists volunteers' needs, assisting clients via email, phone, mail, and in-person.
  • Coordinates l...

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