QA Support (Permanent Dayshift, WFH-Philippines) - AU Electrical Industry

PERMANENT DAYSHIFT, REMOTE/WFH-PHILIPPINES

Job Description : Safety Audits / Quality Analyst

  Fulltime, 40 hours weekly

  VA Rate : $10AUD per hour

  Business Unit: Org's Customer Support Centre

  Reports to: Leading Hand Tradesman / Job Scheduling Coordinator

  Primary Systems: HubSpot (The Brain) & Simpro (Technical Data)

Role Summary

This offshore role functions as the Customer Support Call Centre and Quality Assurance. Our CSCC serves as the primary point of contact for clients requiring technical assistance, effectively acting as a filter for the Job Scheduling Coordinator and the Leading Hand Tradesman. By providing immediate desktop technical support—such as troubleshooting Wi-Fi disconne...