Quality Assurance Analyst (Entry Level)

Concentrix in Cebu City is looking for an entry-level candidate to monitor and evaluate various contact methods including calls, emails, and chats. Responsibilities involve reporting evaluation results to business stakeholders, participating in quality audits, and maintaining productivity requirements. The position requires a bachelor's degree in a related field and effective communication skills, with proficiency in Microsoft Office as a plus. This role offers a structured work environment with close supervision and defined procedures.
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