Quality Manager

Objective: Hire a Quality Manager to elevate benefit verification, collections, cash posting, claims inspection, payments, data management and patient enrollment. The candidate will lead In-Process Quality, CAPAs, Complaints, and cross-functional improvements to improve operations. Must have strong healthcare experience (medical device preferred), including working with patients, customers, and payers.

Role Summary

The Quality Manager – Revenue Cycle lead In-Process Quality, Analytics, CAPAs, Complaints, and cross-functional improvements to improve operations. This position is responsible for establishing and maintaining quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of processes conform to established standards and agency regulation.

This role will govern quality standards, conduct root cause analyses on systematic issues, including process errors, build feedback loops with Operations, Cust...