Job Description
**Job Title: Quality Systems Validation Specialist**
**Job Responsibilities:**
+ Provide day‑to‑day support for the validation lifecycle management application to end users, demonstrating clear communication, responsiveness, and a customer‑first approach while maintaining compliance expectations
+ Coordinating and supporting the deployment of new functionality to current users
+ Communicating to the user community and stakeholders, performing validation implementation activities, mailbox management, and escalations, as necessary
+ Communicating production issues to the Business Support Lead, performing root cause analysis, and strategizing resolution and workarounds for key users
+ Supporting the development, maintenance, and delivery of software application training content
+ Participating in establishing and delivering the NPSS Software Validation Training Curriculum per the training strategy and updating content as required based on changes to relevant regulatio...
**Job Responsibilities:**
+ Provide day‑to‑day support for the validation lifecycle management application to end users, demonstrating clear communication, responsiveness, and a customer‑first approach while maintaining compliance expectations
+ Coordinating and supporting the deployment of new functionality to current users
+ Communicating to the user community and stakeholders, performing validation implementation activities, mailbox management, and escalations, as necessary
+ Communicating production issues to the Business Support Lead, performing root cause analysis, and strategizing resolution and workarounds for key users
+ Supporting the development, maintenance, and delivery of software application training content
+ Participating in establishing and delivering the NPSS Software Validation Training Curriculum per the training strategy and updating content as required based on changes to relevant regulatio...
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